Search Engine Watch
SEO News

Go Back   Search Engine Watch Forums > Search Engines & Directories > Google > Google AdWords
FAQ Members List Calendar Forum Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
Old 11-17-2006   #1
cristinakaren
Member
 
Join Date: Jun 2005
Posts: 5
cristinakaren is on a distinguished road
Google AdWords not working

Has anybody else been suffering with tryign to login (or make changes) to Google Adwords account?

It's been up and down for me for the last 2 days. Have spoken to account manager who admits they are having some serious problems?

I'm based in the UK so this might not be effecting US users?
cristinakaren is offline   Reply With Quote
Old 11-17-2006   #2
AdWordsRep
AdWords Customer Advocate
 
Join Date: Jul 2004
Location: Mountain View, CA
Posts: 747
AdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud ofAdWordsRep has much to be proud of
Quote:
Have spoken to account manager who admits they are having some serious problems?
This is actually news to me (and I work at Google).

I am aware of a very brief period on the 15th during which some advertisers were having login issues, but this was very quickly resolved - within a couple of hours.

I suspect that if your issue began on the 15th, and still continues, that you will be able to resolve it by clearing your cache and cookies, rebooting, then logging in from adwords.google.com (as opposed to a bookmarked page).

Hope that does the job for you.

AWR
AdWordsRep is offline   Reply With Quote
Old 11-20-2006   #3
cristinakaren
Member
 
Join Date: Jun 2005
Posts: 5
cristinakaren is on a distinguished road
Hi, strange that this is news to you as I've spoken to 3 account managers now who all say that their techincal team are giving this the highest priority. We're (and a number of other PPC managers I know) still having trouble.

Last edited by cristinakaren : 11-20-2006 at 07:28 AM.
cristinakaren is offline   Reply With Quote
Old 11-20-2006   #4
FStyle
Newbie
 
Join Date: Nov 2006
Posts: 1
FStyle is on a distinguished road
I've had trouble with Adwords all day. It's only been working about 2 hours or so today. They better sort this out soon.
FStyle is offline   Reply With Quote
Old 11-21-2006   #5
cristinakaren
Member
 
Join Date: Jun 2005
Posts: 5
cristinakaren is on a distinguished road
It's been like this since last Wednesday. I manage multiple accounts and this is affecting them all.

My account manager has finally admitted that they are having serious issues and assures me that their techincal team is giving this the highest priority. (although the admin site being inactive for 7 days when you are spending 6-7k per day is disturbing to say the least)
cristinakaren is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off