ElizabethReynolds
04-04-2005, 02:08 PM
After reading all sorts of fun threads on overture I decided to set up our in-house account using FastTrack, as it appeared to offer more customer service and faster ad approval. I have a list of keywords and ads that our current SEM vendor is running, so I didn't think it would be that difficult of a process to set up. I called in and sent in a list of 28 keywords last Monday and was told it would take 3 days to proccess. Finally on friday I sent an email in and got no response. Today i left a voicemail for the woman I had spoken with, and finally got back an 'estimate' with 240+ keywords for over $11,000 a month...
How on earth did my keywords jump over 8 times what I sent in when I had clearly stated these were the keywords I wanted?!?
Has this happened to anyone else or am i just a random case of either horrid attention to detail or an attempt at a terrific gouge?
How on earth did my keywords jump over 8 times what I sent in when I had clearly stated these were the keywords I wanted?!?
Has this happened to anyone else or am i just a random case of either horrid attention to detail or an attempt at a terrific gouge?