View Full Version : Adcenter Two Account
ravijs
09-28-2006, 08:05 AM
Hi
Can Any one guide me regarding following issuse
I am having two different web site but keywords are same in both the web sites . And I am having one adcenter account where above two are added seperately and maintening keywords seperately.
Problem is my ads are displaying for one web site but cost spending for other site without displaying ads.
ravi
g7submit
10-06-2006, 06:39 AM
Hi ravijs,
My guess is that the AdCenter system is treating your two websites as one and presenting what it feels is best for you.
Your best bet is to test setting setting up two campaigns not two orders. If the problems persist, then create a new account in other to separate the two websites.
Otherwise call them (helpcenter) and chat with them about the issue. They are always ready to help.
Discovery
10-06-2006, 05:43 PM
Do you have the same credit card for both accounts?
Many SE's link accounts that have the same credit card number and or account holder. If your accounts get linked only one adgroup will run.
If you need to use just one card, you should clear it with your account rep. Have them put notes into their system stating one card is used for all billings.
Also make sure that each time you create a new account, that you check your campaigns performance/billing. A new account creation may trigger a manual account review and if the person doing this review doesnt read notes about your 1 card multi account set up they could link the accounts again.
This scenario is pretty much true for Google and Yahoo as well.
Discovery
ravijs,
From experience I can tell you exactly what to do. I too have two clients in the same industry advertising on the same words. The ONLY way to do it is to create 2 separate user ids (not accounts, not campaigns, not orders) and you CAN NOT put the same company info in both either (name, address, etc.). And it is even best to have separate e-mails for contact in both or they will get them confused when you call in with problems. I know this because I set it up three different ways as they kept giving my wrong answer after wrong answer. The only way I could get both sites to show in the same impression was to create separate user ids.