PDA

View Full Version : Is There A Way To File A Complaint Against A Registrar?


virtualvoice
07-12-2006, 02:58 PM
Hello:

We are having trouble getting a 'licensed' Registrar to respond to reports of abuse.

On July 2, 2006 we notified the Registrar (edited) of the illegal activities of a domain and website for which (edited) are the REGISTRARS.

We notified (edited) that a criminal spammer had stolen and hijacked the identity of one of the domains/websites owned by us. That he was forging or "Spoofing" our domain name in his spam headers. That this criminal forger and spammer had probably sent out thousands (probably millions) of unsolicited emails with the forged headers of our domain name in an attempt to bypass various spam filters.

We ALSO provided (edited) full and complete information regarding the illegal hijacking and forging of one of our domain names, and spamming by the domain (edited) In addition, we provided (edited) information pointing to the fact that it appeared as if the domain may paossibly be registered with FALSE ownership and contact information!

This information included the original 'email header' and 'email body' data, clearly showing the forged header, and the recipient website (edited)
(edited)replied to us, and said that although they had received the information that we had provided, that they would not act on it unless we completed their 'online contact form.'! (This despite the fact that we had originally filed the information through their 'online contact form') The email was signed by "(edited)

On July 4, 2006 we once again provided all the information to (edited), and requested they take immediate steps to end the criminal forging of our domain header.

The galling, and most distasteful part of all this to us, is that this website appears to be selling drugs and pharmaceutical products of extremely questionable origin.

Our website is legitimate business, providing wholesale supplies of fanny pack holsters, waist pack holsters, fanny pistol packs, and concealed weapon fanny packs (edited) We are disgusted with the manner that this Registrar has handled this matter as it reflects on our business name.


We reminded (edited) that it is illegal and fraudulent under both Federal Law as well as ICANN regulations to provide false, incorrect, or misleading ownership and contact information when registering a domain, or contracting for hosting services!

Believe it or not!

....and quite frankly we were in disbelief

.......but once again, (edited) replied to us, by repeating the same disingenuous nonsense about they how they would not act on the information unless we completed their 'online contact form.'!

The big problem was that their "so-called" 'online report form' did not work! And they knew it!!

After filling-in the information, their "Validate" button on their complaint form was broken and did NOT work ...It simply generated an error message:

"" Warning: mysql_pconnect(): Unknown MySQL Server Host (edited)(1) (edited)
Could not connect ""

We were then forced to email (edited) directly, and for the 'third time," we once again provided all the information to (edited), and requested they take immediate steps to end the criminal forging of our domain header.

As of this post July 11. 2006, with (edited) FULL assistance and protection the offending domain and website is still in business!

We would now wish to file a complaint with ICANN, and would appreciate anyone pointing us in the right direction.

Thanks,

virtualvoice
------------
(edited- no signature links per forum FAQ)

virtualvoice
07-14-2006, 12:56 PM
We fully understand the forum not wishing to "out" the Registrar who is refusing to repond to hard-copy proof of abuse and criminal forging, spamming, and joe-jobbing.

We understand, and agree with the forum rules in this regard.

If anyone has technical information that can help us in this issue we would appreciate it.

Thanks,


virtualvoice
------------

Chris Boggs
07-14-2006, 01:24 PM
hey thanks for understanding, virtual! I have been hoping for a concrete answer to this also...