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rustybrick
02-17-2005, 02:28 PM
I'll try to summarize what I wrote at my blog entry named Ask Jeeves Rockin' These Days (http://www.seroundtable.com/archives/001550.html) here.

Since the inception of this thread Ask Jeeves has done a lot, including:

(1) TV Commercials
(2) Discussions about Open Sourcing Search
(3) Acquiring Bloglines
(4) Increased communication through Ask Jeeves Blog and Jeeves Coming Out

Now I see that they have removed the 7 of the 10 top sponsored results. They have place only 3 top sponsored results at the top and then is showing those juicy natural results.

Check out a search on ipod (http://web.ask.com/web?q=ipod&qsrc=1&o=10234) for example.

martinuboo
02-17-2005, 02:37 PM
There's 6 sponsored results there now + that big box at the top with the product pictures. :D

rustybrick
02-17-2005, 02:50 PM
Not for me, and some others (http://forums.seochat.com/t22682/s.html)... ;)

MUSCLE13
02-17-2005, 10:32 PM
I know you are gonna hate me for this Barry, but I really believe the biggest accomplishment Jeeves had in the last month was releasing a product that produced 400% more unique internet users than Bloglines had (according to the Alexa traffic numbers) this past Monday - Valentines Day. That new Jeeves release was My Fun Cards by Fun Web Products. I think its going to be huge. I remember when American Greetings was free it was consistently in the top 10 Nielsen rankings.

What does this have to do with search? A LOT! MyWebsearch bars go right along with all the Fun Web products.

rustybrick
02-18-2005, 12:06 AM
No I don't hate you. ;) I am just focused on the items we discussed in this thread. Many of those items have been addressed by Ask Jeeves in less then 2 months. That is just outstanding!

MUSCLE13
02-18-2005, 12:18 AM
I am just focused on the items we discussed in this thread. Many of those items have been addressed by Ask Jeeves in less then 2 months. That is just outstanding!

That is true. You think Jeeves is really paying attention? That would be kinda cool.

rustybrick
02-18-2005, 12:21 AM
That is true. You think Jeeves is really paying attention? That would be kinda cool.

I know Jeeves is paying attention. Not only that...They are not just talking about doing stuff, they have done stuff already!

LoneRanger
02-18-2005, 10:00 AM
There's 6 sponsored results there now + that big box at the top with the product pictures. :D

Here is the trick to get lesser ads. Use Firefox!
Starting this week, people who use Firefox get far lesser ads than people who use IE based browsers!

bwelford
02-21-2005, 10:45 AM
Being a Firefox user, I thought that's great and I would like to think it's also a very astute move on Ask Jeeves part.

However, LoneRanger, it didn't work for me. In either FF or IE I get one Featured Sponsor + 3 Sponsored Listings before getting to the results I was looking for.

However I'm in Canada, so perhaps there's a correction for that. :(

rustybrick
02-21-2005, 10:58 AM
I was going to wait, but I hear Mike Grehan has a new article coming out in the next few says with Jim Lanzone and the man behind the technology, Apostolos Gerasoulis. I am pretty excited to read it. :)

I, Brian
02-21-2005, 11:55 AM
How can we take Jeeves seriously, though, when it simply dumps advertising across the top of its SERPs in number?

Take this:
http://web.ask.co.uk/uk?q=internet+marketing&qsrc=1&o=0

Where is the useful user experience? It isn't - it's just an advertising page. Jeeves may as well just scrape Google and stick AdSense on top.

Speaking of Google - Google built themselves on relevant results, and then ensured a wall between organic and paid search.

The fact that Jeeves has not makes it look like it would rather beg for advertising crumbs, then develop a real product to be interested in.

And something else I've pointed out before, is that Jeeves makes the awful mistake of only listing UK domain results in its UK search, rather than listing domains on the basis of UK IP hosting.

Altogether, it makes it look as if Jeeves can't take itself seriously as a search engine. And if they can't, how can we as users?

rustybrick
02-21-2005, 12:03 PM
I see that I,Brian. But When I do a search at ask.com here, the "adsense" is pretty much labeled and only at the top 3. Are we seeing changes coming soon? :)

MUSCLE13
02-21-2005, 01:50 PM
Barry, I still think they have a long way to go. Yes they have addressed some issues but a lot of challenges remain. The have to execute on 5 brands - Ask, iWon, MyWay, MyWebSearch and Bloglines. I leave out Excite because Infospace owns Excite Search. Ask is getting TV promotion now, but how about iWon? iWon used to be a top 10 web property. Bloglines has a fast growing user base but where is the revenue model? Will they ever lay out a clear growth strategy for their top portal MyWay? And will Ask be able to compete with the big boys internationally? A lot of opportunity but a lot of questions. They are going against huge companies in Yahoo, Google and MSN. They are the underdog.

I love the MyWebSearch toolbar. To me thats their secret weapon. The search industry will increasingly move towards downloadable apps. Toolbars, desktop search, browsers etc.

I, Brian
02-21-2005, 02:47 PM
I see that I,Brian. But When I do a search at ask.com here, the "adsense" is pretty much labeled and only at the top 3. Are we seeing changes coming soon? :)
Indeed - that *is* an improvement - for the .com version.

But why do they so neglect the UK site? :(

rustybrick
02-21-2005, 03:02 PM
Indeed - that *is* an improvement - for the .com version.

But why do they so neglect the UK site? :(

Isn't the UK a big market for them?

Anyway, I bet they are just testing stuff out with certain locations and/or browsers. Nothing is set in stone on this, since only a small % is seeing what I am seeing.

Chris Boggs
02-21-2005, 03:45 PM
I like the TV spots. Unfortunately there are still ten sponsor results for "website promotion tools"

any others still finding ten sponsors?

martinuboo
02-21-2005, 07:50 PM
I like the TV spots. Unfortunately there are still ten sponsor results for "website promotion tools"

any others still finding ten sponsors?
For that search on IE 6 = 9 paid results (http://web.ask.com/web?q=website+promotion+tools&qsrc=0&o=0), Firefox, Netscape 7, and Opera = 2 paid results on top.

Are they targeting IE because it is in such wide use or because the alternate browsers are used by a more discerning audience?? Strange!

Robert_Charlton
02-21-2005, 11:30 PM
any others still finding ten sponsors?

Ten for all sorts of searches, plus a huge banner ad that would hold at least three Yahoo Overture listings. It really does cheapen the rest.

rustybrick
02-22-2005, 09:21 AM
Lets just assume they only put three sponsored (paid) ads at the top.

Now, would that change everyone's opinion?

krisval
02-22-2005, 04:31 PM
Yes, If they limit to 3 at the top. I think they should place more on the right below the related topics.

Reasons why I like it.

- Excellent results
- Related topics displayed
- Save feature

Things to improve upon:
- The preview. Don't frame my browser. It is annoying
- Time to refresh index. This is the biggest advantage Google has over everyone except MSN. Update pages much quicker.

Otherwise, I use it and like it! hope they keep improving.

Mike Grehan
02-22-2005, 08:01 PM
I was going to wait, but I hear Mike Grehan has a new article coming out in the next few says with Jim Lanzone and the man behind the technology, Apostolos Gerasoulis. I am pretty excited to read it. :)

Barry Brick,

I have so much going on at the moment but I'm trying desperately (make that "I am bullying Christine") to get the periodical out tomorrow.

Both Jim and Apostolos were great and they did address many of the concerns mentioned here. Plus some very, very interesting take aways for the industry.

Bear with me... phooh, phooh, blows the smoke off his keyboard :)

Robert_Charlton
02-23-2005, 03:49 AM
Lets just assume they only put three sponsored (paid) ads at the top.

Now, would that change everyone's opinion?

No, at least not mine.... I just ran a bunch of commercial searches on areas I watch closely on Google, Yahoo, and MSN... as well as a utilitarian search I ran on Google this afternoon before a trip to the hardware store.

For me, the Teoma/AJ results were bizarre across the board. (Note that I use Teoma instead of AJ. Results are the same, and I can't stand the framing on Ask. Also, the Teoma interface shows me more things that interest me.)

First, the utilitarian search... which was for fluorescent tube flickering. I had a flickering tube problem and wanted to fix it. A bunch of the top ten Google results told me what I needed to know. I didn't even want to waste my time clicking on any of the Teoma results.

Here's Google...
http://www.google.com/search?hl=en&q=fluorescent+tube+flickering&btnG=Google+Search

Here's Teoma.
http://s.teoma.com/search?q=fluorescent+tube+flickering&qcat=1&qsrc=1&submit.x=39&submit.y=9

Note that the Teoma results return a lot of Asian fluorescent manufacturers and suppliers. Now, Teoma talks about Subject-Specific Popularity (http://sp.teoma.com/docs/teoma/about/searchwithauthority.html). Well, fluorescent lighting is virtually the standard lighting in Asia, and it's clear from these results that the "communities" on this subject are skewed in that direction. So are the serps, in a rather strange way.

I looked at some commercial searches in the travel area, and I have to say that the sites returned often verged on sleezy (I mean, more so than I'm used to for travel ;) ). Looking at the Teoma page, I think I see why.

If the "link collections" returned on the right are illustrative of the communities Teoma/AJ references, and they seem to be, that's the problem. These are mainly just huge collections... lots of links, mostly low quality pages. Apart from DMOZ, if these are Teoma's authority sites, they're bringing the whole thing down. There need to be some extra quality factors in the algo to screen the members of the communities in the first place.

This is admittedly a very quick and superficial look at a very complex algo, but I've seen pretty much the same thing... with some occasional surprising exceptions... much too often when I've searched on Teoma.

Add to this all the rest... stale index, can't handle 301s, too many ads and paid results, Ask's frame, very slow response, small index size, and I feel they've still got an uphill battle. I'd love to see them make it. When they first launched, they were impressive.

orbbital
02-23-2005, 06:52 AM
In Firefox I get 3 sponsored results after the product ad.
In IE I get 5 sponsored results, which combined with the product ad takes up my entire screen area. Generic results require scrolling.

<rant>
I reckon that they have cottoned onto the idea that it is generally going to be experienced users that use firefox, and will generally disregard sponsored results (I do most of the time). But take your Joe Average home user. He does a search for Ipod on his standard Windows & IE based pc, and gets a page of results. He clicks on the one of the first 3-5 links, puts his 2 cents in Jeeves pocket, and is on his way.

Its really just a way for Jeeves to cash in on the uneducated users out there.
</rant>

I, Brian
02-23-2005, 08:39 AM
<rant>
I reckon that they have cottoned onto the idea that it is generally going to be experienced users that use firefox, and will generally disregard sponsored results (I do most of the time). But take your Joe Average home user. He does a search for Ipod on his standard Windows & IE based pc, and gets a page of results. He clicks on the one of the first 3-5 links, puts his 2 cents in Jeeves pocket, and is on his way.

Its really just a way for Jeeves to cash in on the uneducated users out there.
</rant>
That would just make the TV ads just over-expensive PPC campaigns. Which is precisely why they need to tone down on sponsored results if they want people to take the organic search seriously.

The user in the above example - if trying for the first time and not finding the result that he/she needs, has a good probability of moving on. Wasted TV cash.

MUSCLE13
02-23-2005, 10:33 AM
You guys are so focused on on how many sponsered links are on Ask.com. Ask Jeeves also owns MyWay, MyWebSearch, MySearch, iWon, Excite, Bloglines and Maxonline. Success for Jeeves isn't just the number of sponsered links on Ask. They have multiple brands that all have to be successful and some have more users than Ask.com. Alexa ratings list MyWay and MyWebsearch with higher user numbers than Ask. And Bloglines is growing much faster than Ask in usage and iWon has more searches per month per user than Ask. Why is the number of sponsered links on Ask the whole issue on this thread?

MUSCLE13
02-23-2005, 01:01 PM
I think Jeeves is the industry leader in 2 areas. RSS feed aggregators with Bloglines and search toolbars with MyWebSearch. I think these 2 areas are going to be very big growth areas in the future of search. Blog search is something that is a natural for Bloglines and Teoma. Downloadable search applications might end up to be the biggest growth area in search but is practically ignored on these forums. Search toolbars, desktop search, search branded browsers etc all could have a huge future in the industry.

These 2 areas - Blog search and downloadable apps are areas where Jeeves can take the search industry by storm and lead the industry. Thats where Jeeves focus should be if they want to take market share from the big players - Google Yahoo and MSN. They have a shot in these 2 areas.

andrewgoodman
02-23-2005, 05:57 PM
I'll try to summarize what I wrote at my blog entry named Ask Jeeves Rockin' These Days (http://www.seroundtable.com/archives/001550.html) here.

Since the inception of this thread Ask Jeeves has done a lot, including:

(1) TV Commercials
(2) Discussions about Open Sourcing Search
(3) Acquiring Bloglines
(4) Increased communication through Ask Jeeves Blog and Jeeves Coming Out

Now I see that they have removed the 7 of the 10 top sponsored results. They have place only 3 top sponsored results at the top and then is showing those juicy natural results.

Check out a search on ipod (http://web.ask.com/web?q=ipod&qsrc=1&o=10234) for example.


I want to say this in the nicest possible way as I do know Jeeves is sincere about the search side as proven by some of these recent initiatives.

However to play devil's advocate specifically on the removal of 7 of 10 sponsored links, I think this example actually shows that ASKJ is monetizing their search just as visibly and "intrusively" as previously. The large banner from pricegrabber coupled with the spaced-out "top three" sponsored links seems to take up about as much screen real estate as the ten text links used to do.

Since the top three links generate the highest CPC's I doubt they are taking a revenue hit. Where few web results are above the fold, it still looks to me like the average user will have to hunt a bit to get some "search" with their search.

andrewgoodman
02-23-2005, 06:04 PM
You guys are so focused on on how many sponsered links are on Ask.com. Ask Jeeves also owns MyWay, MyWebSearch, MySearch, iWon, Excite, Bloglines and Maxonline. Success for Jeeves isn't just the number of sponsered links on Ask. They have multiple brands that all have to be successful and some have more users than Ask.com. Alexa ratings list MyWay and MyWebsearch with higher user numbers than Ask. And Bloglines is growing much faster than Ask in usage and iWon has more searches per month per user than Ask. Why is the number of sponsered links on Ask the whole issue on this thread?

So once again you explain to us that Ask Jeeves is a holding company. I am still scratching my head wondering why someone might get so excited about a holding company! Cheering some dot com stock ticker on because the whole bundle of its owned properties can boast x million page views is so 1999.

I mean, why not talk about, say, Thomson Corp.? They own about 1,000 diverse information publishing companies.

People here talk about Ask Jeeves and Teoma for what I think are obvious reasons. I can't see any obvious reason for anyone here to be interested in iWon - so they don't talk about it.

MUSCLE13
02-23-2005, 06:25 PM
So once again you explain to us that Ask Jeeves is a holding company. I am still scratching my head wondering why someone might get so excited about a holding company! Cheering some dot com stock ticker on because the whole bundle of its owned properties can boast x million page views is so 1999.



Andrew - Tell me how I am cheering on Jeeves by saying they have a huge challenge competing against industry giants in Google Yahoo and MSN who all have huge dollar resource advantages to market their product? Jeeves has to go about it in a multibrand approach in my opinion.

I am still scratching my head Andrew on how you as an industry observer who writes about Jeeves doesn't have any sense of what the company is about. I remember you writing on Traffick about how the key to the ISH deal is Excite. JEEVES DOES NOT OWN EXCITE SEARCH. You guys write about Jeeves and don't ever consider the fact that MyWay and MyWebSearch have MORE USERS THAN ASK. You put down iWon like its a piece of garbage saying its not search related. iWon users search on that site DOUBLE OR TRIPLE the amount of times that Ask users search on Ask.com every month. ISH properties have MORE QUERIES each month than Ask. Andrew I really have no issue with Barry or Danny or Mikkll or any of the other SEM guys here. My opinion is you are posting here about a company that you really don't understand at all. Thats why I post here. There are ton of blog writers that claim to be experts on search companies. Some are great like Search Engine Lowdown and Battelle's Search Blog. A lot of them don't do research and think that Excite is the main part of the Jeeves ISH deal, and anybody who enjoys following search outside of SEM is nothing but a stock pumper. Do some research.

rustybrick
02-23-2005, 06:29 PM
We understand search. Ask Jeeves, I believe, is a search company. If not, then one aspect of their business is search. I do not research companies from a perspective if their stock will do well or not.

All I am looking for is a search company that will provide the best user experience.

Are we so bad? :) I know, you did not mean any of it personally. But, I can speak for myself. I am not looking out for Ask Jeeves financial growth or stability. All I care about is the Ask Jeeves search experience. I know very little about how well a stock will perform or if Ask Jeeves will be around in 10 years from now.

MUSCLE13
02-23-2005, 06:34 PM
Barry - You know I think you are a great guy. You guys understand search. Do you understand that the majority of queries for Jeeves come from MyWay, MyWebSearch and iWon and not from Ask? If so why is every post about Ask.com on this thread?

rustybrick
02-23-2005, 06:39 PM
No, I don't understand that. Sorry. But I never claimed to.

We will see, give it a year.

MUSCLE13
02-23-2005, 06:41 PM
Also Barry, like I stated before there are a ton of guys that know the search business. I think Beal, Battelle, Danny, you and others are all ok. My problem is with guys posting about companies they don't understand. I mean when I read about stuff like Excite is gonna be the best part of this ISH deal for Jeeves when INFOSPACE OWNS EXCITE SEARCH it makes me wonder what people are thinking?? Its nonsense.

rustybrick
02-23-2005, 06:44 PM
Also Barry, like I stated before there are a ton of guys that know the search business. I think Beal, Battelle, Danny, you and others are all ok. My problem is with guys posting about companies they don't understand. I mean when I read about stuff like Excite is gonna be the best part of this ISH deal for Jeeves when INFOSPACE OWNS EXCITE SEARCH it makes me wonder what people are thinking?? Its nonsense.

OK, but this thread is meant to be about the Ask Jeeves appeal to the SEM community.

MUSCLE13
02-23-2005, 06:45 PM
No, I don't understand that. Sorry.

We will see, give it a year.

Barry - Jeeves revealed those query numbers when they made the deal. Its a fact. And in the quarter that followed the deal ISH grew faster than Ask in queries so the spread got even wider. Look at the numbers.

MUSCLE13
02-23-2005, 06:55 PM
OK, but this thread is meant to be about the Ask Jeeves appeal to the SEM community.

Barry - This the question you posed in the first post of "The Little Engine that Could"

"Can Ask Jeeves get beyond their current market share? Do they want to or are they happy with their current position?"

If a majority of searches for Ask Jeeves are coming from MyWay, MyWebSearch and iWon, these properties should not be addressed in answering your question? Just Ask.com?

Barry I don't want to get into an argument with you. I think you are probably the most open minded guy here. My problem is with guys like Goodman who laugh off posts when they themselves have done no research at all.

Mel
02-23-2005, 09:28 PM
As a FireFox use I see only the box at the top of the page and exactly zero sponsored results.

Way to Go Jeeves!

dannysullivan
02-24-2005, 08:56 AM
Do you understand that the majority of queries for Jeeves come from MyWay, MyWebSearch and iWon and not from Ask? If so why is every post about Ask.com on this thread?
Because Ask is the leading brand. Ask isn't going to be on TV putting out iWon or the other brands it owns in front of audiences. As I've posted above, the other brands it bought in my view have already declined. It grabbed some valuable traffic -- and that's helping to fuel revenues -- but the long-term support of those other brands doesn't seem there.

We simply have not seen any major player do a good job in maintaining support for both a flagship brand and other brands -- Excite is the classic example, killing off WebCrawler and Magellan. Yahoo killing off AltaVista and AllTheWeb. Lycos largely killing off HotBot and only pitching it to revitalize it when the Lycos flagship itself was diminishing.

Maybe Ask will come around and keep all these other brands alive. History doesn't have to repeat -- but neither do you ignore it.

Ask is also likely the largest traffic draw of all the holdings. Latest comScore stats are here (http://searchenginewatch.com/reports/article.php/2156431). Excite Network has a 4 percent share; Ask 2 percent. But Excite is made up of Excite, iWon, MyWay and MyWebSearch. Do any of those have at least a 2 percent share alone? I don't know, as we don't have those stats -- but it seems unlikely. If they did, you'd think Ask would get behind one of the other stronger brands.

As for Excite, Infospace does NOT own it, to my knowledge. It's part of the Excite Network which Ask Jeeves owns. I believe Infospace continues to operate the "search and directory" components of Excite, which is what I think you also understand when you said "Excite Search."

So Infospace may own -- or may be entitled under the agreement -- to keep powering the search at Excite. As a result, that 4 percent Excite network chunk I mentioned may not be entirely all in Ask's control. Then again, Ask Jeeves almost certainly gets a share of some of the search revenue at Excite. But I'll check. The deal at Excite was always incredibly complicated because of this strange deal of the Excite search component.

You put down iWon like its a piece of garbage saying its not search related. iWon users search on that site DOUBLE OR TRIPLE the amount of times that Ask users search on Ask.com every month. ISH properties have MORE QUERIES each month than Ask
According to what. I've not seen any doubling or tripling of Excite Network search traffic over the past few months. It's been pretty static. And if Ask doesn't control the searches at Excite itself, the fact that this traffic is mixed with someone like iWon makes it impossible to know what exactly is happening at iWon. In other words, we know Ask has a 2 percent share. That other 4 percent share for the Excite network includes some Excite search traffic that we don't even know should be counted to Ask. The remaining unknown gets split among the other properties that may -- or may not -- exceed Ask's 2 percent share.

Why is the number of sponsored links on Ask the whole issue on this thread?
To conclude, because that's the leading brand. And when Ask puts that brand out via television and other ads to compete with the likes of Google and gang, it gains more attention. And if the number of ads are heavy compared to the others, it's going to get criticism in some quarters -- say places like Consumers Union, that looks and puts out reports. They aren't going to review iWon. Ask will take the heat. You needn't agree with this, but others are not necessarily foolish or ignorant because they are focused on the Ask brand. They may have their own reasons for seeing it as important.

rustybrick
02-24-2005, 10:18 AM
As promised, Mike Grehan delivered:

Mike Grehan in conversation with... Apostolos Gerasoulis and Jim Lanzone

It's been quite some time since we last had an "in conversation with" feature (but don't worry, there are more in the pipeline).

I'm particularly pleased (and honoured) with this one. Not only did I get to speak with Jim Lanzone, Senior Vice President, Search Properties at Jeeves, I also got to speak to Apostolos Gerasoulis, former Professor of Computer Science at Rutgers University and founder of the Teoma search engine (which powers Ask Jeeves). read it here >> (http://www.e-marketing-news.co.uk/Feb05/apostolos.html)

Mike Grehan
02-26-2005, 04:15 PM
It's come to my attention that there was a typo in the (probably) most important quote of my transcript of the interview with Jim Lanzone and Apostolos Gerasoulis at Ask Jeeves.

At the point where I mentioned to Apostolos that, I've made Paul Gardi shudder by mentioning Kleinberg's HITS algorithm and Teoma in the same sentence, I then led into a question regarding the possibility of Kleinberg's algorithm being an influence on PageRank.

Let me just get everything into context here. As visiting professor, Jon Kleinberg worked on a further development of his algorithm at IBM's Almaden Research Center in San Jose. Here, the project was known as CLEVER (Client-side EigenVector Enhanced Retrieval) and it ironed out some of the wrinkles in the original algorithm. But the one final piece that couldn't be solved, was how to get the query response time into sub-second speeds.

It was Apostolos who solved the problem and it's his solution which enables Teoma to do just that.

So, back to the interview. When I asked Apostolos: "Is it fair to say that Kleinberg's work was also an influence on PageRank?"

The answer was transcribed as being: "There is some debate about this. I think both of them were independently discovered. Has PageRank influenced Google? The answer is: later, yes. Have they implemented PageRank? The answer is no."

But his actual answer was: "There is some debate about this. I think both of them were independently discovered. Has CLEVER influenced Google? The answer is: later, yes. Have they implemented PageRank? The answer is no."

To have someone as esteemed in the industry, apparently misquoted in this way, on such a highly topical matter, deserves an apology. And I'm happy to apologise to both Jim and Apostolos on behalf of e-marketing-news. It was a pure typing error. But the fact still remains: it's not likely that Google has used PageRank

As for the idiot who typed the transcript, he should be taken to one side and thrashed severely with a fearsome stick of Rhubarb. However, it may not be a wise idea to ask room service at the hotel I'm in, if they could pop up and oblige!

[Both the HTML version and the pdf version have been amended for those who'd like to download the correct version]

andrewgoodman
02-26-2005, 05:01 PM
Andrew - Tell me how I am cheering on Jeeves by saying they have a huge challenge competing against industry giants in Google Yahoo and MSN who all have huge dollar resource advantages to market their product? Jeeves has to go about it in a multibrand approach in my opinion.

I am still scratching my head Andrew on how you as an industry observer who writes about Jeeves doesn't have any sense of what the company is about. I remember you writing on Traffick about how the key to the ISH deal is Excite. JEEVES DOES NOT OWN EXCITE SEARCH. You guys write about Jeeves and don't ever consider the fact that MyWay and MyWebSearch have MORE USERS THAN ASK. You put down iWon like its a piece of garbage saying its not search related. iWon users search on that site DOUBLE OR TRIPLE the amount of times that Ask users search on Ask.com every month. ISH properties have MORE QUERIES each month than Ask. Andrew I really have no issue with Barry or Danny or Mikkll or any of the other SEM guys here. My opinion is you are posting here about a company that you really don't understand at all. Thats why I post here. There are ton of blog writers that claim to be experts on search companies. Some are great like Search Engine Lowdown and Battelle's Search Blog. A lot of them don't do research and think that Excite is the main part of the Jeeves ISH deal, and anybody who enjoys following search outside of SEM is nothing but a stock pumper. Do some research.

Utterly ridiculous.

To address iWon. The fact that it doesn't interest me is just a personal preference for starters. I blog about search and like what I like, but never claimed to have a full-time job keeping on top of every deal. There is something called a radar screen. Like anyone else with a full time job, I use my radar screen for real-life purposes. I work full-time consulting for business clients who advertise on search engines. That's a bit different from a Battelle who has been at the height of the Internet journalism business in his days with Wired and The Industry Standard, and is keeping abreast of all manner of developments that I do not have time to follow.

Battelle's book is called The Search (coming out soon). Mine is called Winning Results with Google AdWords (also coming out soon). To do my work, I need to focus in one way. Others focus differently. That's all.

Funny though, I don't notice him posting a lot about iWon. It seems that in insisting that you explain your personal motivation for posting about the arcane details of ISH and other holding-company Jeeves activities, I seem to have touched some kind of nerve, to the point where you're now listing the "other" bloggers as good guys and me as some kind of bad guy. I guess that's what happens when you inquire politely as to why anyone would waste their time pondering the nuances of the ISH deal. I've never talked to anyone in the biz (other than maybe the Marchex guys and their admirers - I count myself among the admirers) who has such a fascination with second-tier traffic.

Anyway, this is not about me. Maybe it should be about you. I do not see you posting your real name or resume here on the board. But no, it should not be about you either.

So if it is about neither me nor you, then it is about "Ask Jeeves, the little engine that could." Like any normal analyst -- but with the advantage of networking in the trenches with hundreds/thousands of pros and clients who know what's really happening in the sense of real traffic that converts and therefore is a destination for them to place listings -- I follow usage patterns and mentally divide traffic into "significant traffic" and "crap traffic."

Quite appropriately, I like many have lost track of companies like iWon and confusing follow-the-bouncing-brand plays like Excite, which I've written about several times but rarely have time to do so anymore.

I remember a day when something called AllAdvantage.com (or something) was one of the top properties on the Internet because they were paying people to surf.

Then all of a sudden, it wasn't.

The bubble taught us to look beneath the surface appearance of success or usage. We are now in a mini-bubble. So caveat emptor.

I guess I prefer to look hard at fundamentals, which is why I pretty much stick to the known knowns. And why I appreciate Mike G.'s (and Danny's, Chris's, Gary's, and Battelle's) efforts to bring out fundamental information about the technology and such.

Dude, I never pretended to know everything. If you know more, by all means start your own blog and get people to come and read it. (Suggestion: use your real name and post your credentials.)

I am just stating my personal view that I don't pay a lot of attention to properties like iWon. I happen to believe that to be successful at anything, you can't be interested in everything. Remind me again why iWon matters to me and my clients? How about my readers? My Mom?

Mel
02-26-2005, 09:52 PM
...
To have someone as esteemed in the industry, apparently misquoted in this way, on such a highly topical matter, deserves an apology. And I'm happy to apologise to both Jim and Apostolos on behalf of e-marketing-news. It was a pure typing error. But the fact still remains: it's not likely that Google has used PageRank

...
Mike when I read the interview I get the feeling that Apsotolos is contradicting himself on this subject as he first says that they never implemented Pagerank and then later on that the importance of PageRank at Google has diminished and that it is used to break ties.

Since you were present at the interview, and since this is a major revelation, what is your take on this contradiction?


Apostolos:

There is some debate about this. I think both of them were independently discovered. Has CLEVER influenced Google? The answer is: later, yes. Have they implemented PageRank? The answer is no.

Mike:

Well that's very interesting that you mention that. Because I was going to ask you. In 1998 both PageRank and Kleinberg's work were both pretty much advanced because search on the web was in its infancy then.

But, it's 2005 now, so things have changed. And I wanted to ask you about how important you think PageRank is in the work that goes on over at Google?

Apostolos:

The importance has diminished because PageRank is just one piece of the ranking algorithm over there. The ranking algorithm is so much more complex now. And PageRank is just used when they want to break ties.