View Full Version : Can't create ads or add keywords to Order
fulton savage
05-05-2006, 05:37 PM
So I signed up a few minutes ago and created a Campaign.
Created an order and completed step one "Settings" with no problem.
I added two ads and hit continue, started typing in keywords. When I click the add button I get javascript errors, and the keywords won't add. I go back to Ads step and my 2 ads are gone. I try to recreate them and get javascript errors. I can no longer get to the keywords step.
WinXP/IE6/WTF
fulton savage
05-05-2006, 05:38 PM
Line: 164
Char: 4
Error: 'hdnAdld.value' is null or not an object
Code: 0
URL: https://adcenter.msn.com/P4PAdLibrary.aspx
Anyone have similar troubles? By the looks of the latest topics I hesitate to call support.
SonicAM19
05-05-2006, 05:44 PM
I have been getting all types of errors trying to perform the simplist of tasks on adcenter, and support won't be much help. I would try try again, sometimes it works other times it doesnt.
fulton savage
05-05-2006, 05:53 PM
Ok what I've noticed is that it did save my ads, but sometimes the adcenter's javascript errors before it can show them to me. I can get them to come up like every fourth time I get to that step, but I can never add keywords to the order.
BS
SonicAM19
05-05-2006, 06:16 PM
I had similar problems, and the support lady said to add adcenter.msn.com to be allowed in our security settings and to allow popups. I tried that and it still didn't work. The whole process of adding keywords is a pain. You can only add 100 at a time and you have to manually delete all the rejects. BS for sure.
jhonan
05-06-2006, 01:04 PM
Same problems here - I signed up yesterday and attempted copying my keywords over from adwords. I also tried doing the CSV and XLS keywords import. Everything gave me javascript errors.
I logged on today, and the keywords had appeared! - So something I did worked, just the list didn't refresh.
Held my breath and clicked on 'Continue'. Attempted to type in my max CPC into the box, and was met with;
"Your task cannot be performed because a malformed request was sent"
It's great being an (unpaid) beta tester.
wowgold
05-07-2006, 03:19 PM
I had the same problems last week, :P
then all you need to do is to clear your cookies, history and log out. open another brower and re log in.
if you do not want to clear it, you can restart your PC, which is much more painful than clearing the cache.
it works perfectly for me. you do not need to do it often , once or at most twice would solve the problem.
as for my understanding , orders are like adgroups.
fulton savage
05-08-2006, 05:26 PM
I've tried this several times on several browsers. Restarting doesn't help me out. I also added msn.com and adcenter.msn.com to my IE security settings with no avail.
This morning I was finally able to add keywords to an order and "submit" the order to run live. It took me about an hour of logging in and out of the site and wrestling with the same javascript errors.
I'm going to wait for some data to start showing up before I go any further with this. The pricing estimates looked ridiculously optimistic, which might be because my competitors are still fighting through javascript errors :)
EDIT:
"Your task cannot be performed because a malformed request was sent"
Yeah I see this guy when I attempt to edit maximum base bid prices^^